Insight: Ready Made

By implementing one or more of our interactive analytical solutions within your department, your teams will quickly start to benefit from improved insights and better decision making.

we know what core analytics are needed for every organisation...

We recognise that not every Local Authority is ready to invest in a full data strategy, or not able to embed a full corporate programme to become genuinely data-driven. But all organisations can benefit from better insights. That’s why we’ve created a suite of analytical solutions that can be implemented across your organisation, aligned to your specific business processes and current priorities.

Our years of experience working across a number of organisations in the Public Sector means that we know what core analytics your organisation requires; whether that be for strategic decision making, operational processes or performance management.

However, we also appreciate that these can’t be described as ‘out-of-the-box’, so our skilled analysts work with your teams to ensure that the solutions represent your unique business processes. By adapting our products during the implementation, you get the benefit of high quality analytics to support your goals.

By implementing one or more of our interactive analytical solutions within your department, your teams will quickly start to benefit from improved insights and better decision making. Even better, these can then be scaled across the organisation over time; all within the same platform.

At any time the organisation wants to become data driven, we can develop these solutions into a corporate programme addressing the wider needs (Strategic Alignment, Data Quality, Data Management, Master Data Management, a genuine single version of the truth, and so on…)

These analytical solutions are also perfect for smaller organisations in the public sector who may not have the resources to invest internally in skilled data teams and advanced analytics.

The benefits of these products far outweigh their investments… That’s because they’ll allow you to gain valuable insights, resolve urgent concerns, and anticipate future outcomes. All based on up-to-date and secure data.

Housing and Homelessness

 

  • Volumes and trends in applications for homelessness
  • Temporary accommodation volumes, tenant profiles and cost
  • Profiling of housing stock availability, cost and quality
  • Automation of statutory returns, including H-CLIC and CORE

Children’s
Social Care

 

  • Front door demand for children’s services
  • Profiling of children in care, child protection and children in need
  • Operational caseloads
  • ‘Annex A’ reporting for Ofsted

Adult
Social Care

 

  • Automation of statutory returns, including Short and Long-Term Support and Safeguarding Adults
  • Volumes and trends in residential care admissions
  • Analysis of domiciliary/community based care
  • Direct payments and excess balances
  • Delayed transfers of care

Customer Service
& Experience

 

  • Volumes and trends in customer contacts
  • Profiling of customers by need and contact reasons
  • Analysis of complaints, including timeliness
  • Freedom of Information request made and response performance

Finance

 

 

  • Organisational spend analysis and forecast, by cost type and department
  • Departmental budgets and spend

Troubled Families

 

  • Identification of families that are eligible for the programme
  • Profiling and analysis of family networks, issues and needs
  • Progress analysis against success criteria
  • Performance management against local targets
  • Generation of statutory returns for evaluation and monitoring